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API and Event Portal Sync

» Published on Tue, 30 Jul 2024 22:20:00 +0000

  • Resolved

    Our cloud provider reports significant recovery progress and expects to return to full capacity within the next two hours. We are marking this incident as resolved for now unless further issues arise. We will continue to monitor the situation and provide updates if necessary.

    » Updated Wed, 31 Jul 2024 03:00:00 +0000
  • Update

    Both the Event Portal synchronization and the REST API are back online, albeit with slower performance. Data is being processed as expected, and we are continuing to monitor the situation as our cloud provider works on a full recovery.

    » Updated Wed, 31 Jul 2024 01:44:00 +0000
  • Update

    We have identified that the issue is related to a widespread problem with our cloud hosting provider. Although the Event Portal synchronization is currently halted, it will resume from the last successful completion once the issue is resolved, ensuring no data loss.

    » Updated Tue, 30 Jul 2024 22:42:00 +0000
  • Investigating

    We are aware of an issue affecting data synchronization to the Event Portal and trouble accessing our REST API. Our team is actively investigating the cause and working to resolve it.

    » Updated Tue, 30 Jul 2024 22:20:00 +0000

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